Welcome to Expert Medical Billing Services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. We are committed to maintaining the privacy and security of our clients’ information in accordance with all applicable U.S. federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We collect and process various types of information from our clients and website users, including but not limited to:
- Personal Information: Name, address, email address, phone number, and other contact details.
- Billing Information: Payment details and transaction information necessary for processing billing services.
- Medical and Health Information: Protected Health Information (PHI) necessary to provide medical and dental billing services.
- Usage Data: Information about how you use our website, including your IP address, browser type, access times, pages viewed, and referring website addresses.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage medical and dental billing services.
- To communicate with you regarding our services, including updates, notifications, and customer support.
- To process transactions and send invoices.
- To comply with legal obligations, including those under HIPAA and other applicable privacy laws.
- To improve our website, services, and customer experience.
- To prevent and detect fraud, unauthorized activities, and other illegal activities.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with third parties in the following situations:
- Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, IT support, and data storage providers. These providers are required to protect your information and use it only for the purposes for which it was disclosed.
- Compliance with Laws: We may disclose your information to comply with applicable laws, regulations, or legal processes, including responding to subpoenas, court orders, or other legal requests.
- Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or that of our clients or others.
4. Data Security
We take the security of your information seriously and implement various administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. Despite these efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
As a user of our services, you have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
To exercise these rights, please contact us using the contact information provided below.
6. Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by Expert Medical Billing Services. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
9. SMS Privacy Policy:
Your Phone number will only be used for this purpose and will remain confidential. Phone numbers collected with SMS consent, will not be shared with third parties or affiliates for rent/marketing purposes under any circumstances.
Expert Medical Billing Services
Email: info@expertmedicalbillingservices.com
Website: www.expertmedicalbillingservices.com
Effective Date: 08/23/2024