Dental Billing Services That Maximize Collections & Free Your Team

Dental billing uses ADA CDT (Current Dental Terminology) codes instead of CPT/ICD-10 codes used in medical billing. Dental insurance operates on fundamentally different structures — annual maximums ($1,000–$2,000 typical), waiting periods, missing tooth clauses, and frequency limitations (e.g., 2 cleanings per year, X-rays every 12–24 months) that have no equivalent in medical insurance. Dental payers (Delta Dental, MetLife, Cigna, Aetna, Guardian) each have unique fee schedules and coverage rules. EMBS maintains dedicated dental billing specialists — professionals trained specifically in CDT coding and dental insurance — not generalists handling dental as a side service.

EMBS integrates with all major dental practice management systems including Dentrix, Eaglesoft, Open Dental, Curve Dental (CurveHero), Carestream Dental, Dentimax, PracticeWorks, and Dolphin (orthodontic software). We work directly inside your existing system — your front desk, hygienists, and assistants continue using the same software without any disruption. There are no migrations, no retraining costs, and zero workflow changes on your side.

Yes. EMBS manages the complete dental billing cycle — insurance claim submission, insurance AR follow-up, denial management and appeals, underpayment recovery, AND patient billing including statement generation, payment plan setup, and patient balance follow-up. Patient balances are a significant and growing revenue category in dental practices, particularly for treatment exceeding annual insurance maximums, and we treat patient AR with the same systematic follow-up we apply to insurance AR.

Yes. Orthodontic billing has unique requirements that differ significantly from general dental billing — including predetermination management before treatment begins, coordination of banding and debanding billing, processing monthly payment installments against insurance contracts, tracking orthodontic insurance benefits (which are often separate from general dental maximums), and managing the coordination of benefits when patients have both primary and secondary orthodontic coverage. EMBS handles all of these workflows.

EMBS bills all major dental insurance payers including Delta Dental (all state plans), MetLife, Cigna Dental, Aetna Dental, Guardian, United Concordia, Humana Dental, Ameritas, Principal Financial, Sun Life, Blue Cross Blue Shield dental plans, and all regional and specialty dental plans. We also handle dual coverage coordination between primary and secondary dental payers, applying each plan's payment rules correctly to maximize total reimbursement.

Yes. Oral and maxillofacial surgery procedures (including dental implants following trauma, jaw surgery, biopsies, and certain extractions) are often covered under medical insurance rather than — or in addition to — dental insurance. EMBS handles dual-coding for procedures billable to both medical and dental plans, maximizing total reimbursement by billing the appropriate plan for each component of care. This is a significant revenue opportunity that many oral surgery practices miss by billing dental plans only.

Most dental practices see measurable improvement within the first 30 days: aged unpaid claims are identified and worked, denied claims are appealed, and the structured follow-up cycle begins improving cash flow immediately. Underpayment identification typically uncovers recoverable amounts within the first 2–4 weeks. Full normalization of your dental AR — including denial rate reduction and days in AR reaching benchmark levels — typically occurs within 60–90 days of engagement.